
Confidentiality policy for
customer card data for bank guarantees
1. Introduction This privacy policy explains how we collect, use, share and protect customers' personal information relating to the use of cards for bank guarantees.
2. Collection of personal data We collect the following information when you use your card for a bank guarantee:
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Identification information (surname, first name, date of birth)
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Contact details (e-mail address, telephone number)
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Credit card details (card number, expiry date)
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Transaction details (amount, date and nature of transaction)
This data is collected in order to verify and process guarantees, in accordance with legal and contractual requirements.
3. Purpose of data use The personal data collected is used to:
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Process bank guarantees for your bookings or contractual commitments
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Verify the identity of the cardholder and guarantee the security of the transaction
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Manage any claims or disputes relating to deposits.
4. Data sharing Your personal information is only shared with the following third parties:
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Banks and financial institutions to verify and process the deposit
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Technical service providers to ensure the security and integrity of transactions
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Competent authorities, if necessary, in order to comply with legal requirements.
5. Data security We implement strict technical and organisational security measures to protect your data against loss, theft, unauthorised access or alteration. All credit card information is processed via secure payment systems.
6. Data retention period Data is only retained for the time required to complete the transaction and to manage sureties, in compliance with legal retention obligations, i.e. for a maximum period of 5 years after the end of the contractual relationship.
7. Your rights You have the following rights concerning your personal data:
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Right of access: You may ask to see the information we hold about you.
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Right of rectification: You may request the correction of inaccurate or incomplete data.
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Right of deletion: You may request the deletion of your data under certain legal conditions.
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Right to object: You may object to the processing of your data for legitimate reasons.
8. Changes to the policy We reserve the right to change this privacy policy at any time. Any changes will be published on our website and, if necessary, communicated directly.
9. Contact For any questions relating to this privacy policy or to exercise your rights, please contact us at: info@dodo-a-cassis.com